Sample interview questions: How do you handle situations where a recipe or menu item receives mixed feedback from clients or guests?
Sample answer:
- Gather feedback and analyze: Collect feedback from all relevant sources, including clients, guests, and internal staff. Analyze the feedback to identify common themes and patterns.
- Assess the validity and reliability: Determine if the feedback is credible and representative of the wider population. Consider the source of the feedback, the sample size, and the potential biases.
- Investigate the root cause: Identify the underlying factors contributing to the mixed feedback. This may involve testing different recipe variations, reviewing preparation techniques, or assessing ingredient quality.
- Develop and implement solutions: Based on the investigation, propose and implement modifications to the recipe or menu item. Ensure that the changes address the specific concerns raised while maintaining the overall integrity of the dish.
- Communi… Read full answer
Source: https://hireabo.com/job/11_2_15/Test%20Kitchen%20Manager