Sample interview questions: Can you discuss your experience in managing hotel distribution partnerships and online travel agents (OTAs)?
Sample answer:
- Managed distribution partnerships with OTAs such as Expedia, Booking.com, and Airbnb.
- Negotiated contracts and agreements with OTAs to ensure optimal rates and availability for hotel inventory.
- Implemented revenue optimization strategies to maximize hotel revenue through OTA channels.
- Monitored OTAs’ performance and made adjustments to distribution strategies as needed.
- Worked closely with hotel staff to ensure a consistent and positive guest experience across all channels.
- Provided training to hotel staff on how to manage OTA reservations and interactions with OTA guests.
- Developed policies and procedures to ensure that OTAs’ requirements are met consistently.
- Used various software platforms to manage OTA distribution and track performance.
- Implemented a channel management system to centralize inventory and rate management across all OTAs.
- Utilized revenue management software to monitor OTA performance and make informed pricing decisions.
- S… Read full answer