How do you ensure the hotel’s sales team is aware of any changes in rates, packages, or promotions?

Sample interview questions: How do you ensure the hotel’s sales team is aware of any changes in rates, packages, or promotions?

Sample answer:

  1. Regular communication: Hold weekly or bi-monthly sales team meetings to discuss any updates, changes, or upcoming promotions. Provide clear and concise information, ensuring everyone has a thorough understanding.

  2. Centralized information hub: Establish a central platform or intranet where all rate, package, and promotion information is stored and easily accessible. Keep it updated in real-time to ensure the sales team has the most current details.

  3. Email notifications: Send out prompt email notifications to the sales team whenever there are changes or updates. Highlight key changes and provide links to relevant resources for further clarification.

  4. Training and development: Conduct regular training sessions to educate the sales team on new rates, packages, and promotions. Provide hands-on demonstrations and role-playing exercises to reinforce understanding and enhance their selling abilities.

  5. Incentives and recognition: Reward the s… Read full answer

    Source: https://hireabo.com/job/11_0_6/Sales%20Manager

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