Sample interview questions: Can you provide an example of a time when you had to handle a difficult negotiation related to contract terms or service level agreements with a corporate client or travel agency?
Sample answer:
During my tenure as Sales Manager at Grandview Resort, I encountered a complex negotiation with a global travel agency seeking favorable contract terms and service level agreements. The agency demanded exclusive access to bulk room inventory at significantly discounted rates.
To mitigate their expectations, I conducted thorough research on their competitor’s agreements and industry benchmarks. I presented a comprehensive analysis demonstrating the potential revenue loss and the impact on our other corporate clients.
After carefully considering their needs, I proposed a tiered pricing structure based on the volume of bookings. This arrangement a… Read full answer