Sample interview questions: How do you handle situations where a dish needs to be modified due to a customer’s personal preferences?
Sample answer:
Adapting to Customer Preferences
- Communicate effectively: Engage with customers to clarify their desired modifications and ensure their satisfaction. Use open-ended questions and active listening to gather specific details and preferences.
- Review ingredient availability: Check the kitchen inventory to determine if necessary ingredients are available. If substitutions are required, consult with the customer for alternative options that align with their preferences.
- Modify the recipe: Adjust the recipe as needed to accommodate the customer’s modifications. Consider changes to ingredients, cooking methods, seasonings, and presentation.
- Maintain food safety: Adhere to all food safety guidelines when modifying dishes. Ensure proper handling, storage, and preparation techniques to prevent cross-contamination and ensure food integrity.
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