Sample interview questions: How do you assess the accessibility of a destination for travelers with children and implement necessary improvements?
Sample answer:
Assessing Destination Accessibility
1. Conduct an Accessibility Audit:
- Evaluate physical barriers (e.g., ramps, elevators, wide walkways) at key destinations such as airports, hotels, and tourist attractions.
- Identify transportation options (e.g., stroller-friendly buses, accessible taxis) and their affordability.
- Assess the availability of specialized services (e.g., diaper-changing facilities, high chairs).
2. Gather Feedback from Target Audience:
- Conduct surveys or focus groups with families with children to understand their specific needs and preferences.
- Request input from local organizations that support families (e.g., childcare centers, pediatricians).
- Review online reviews and social media posts to identify pain points and areas for improvement.
Implementing Improvements
1. Improve Physical Infrastructure:
- Install ramps and elevators at key locations to enhance mobility for strollers and wheelchairs.
- Widen walkways and create designated stroller parking areas.
- Implement sensory-friendly features in public spaces (e.g., quiet rooms, low lighting).
2. Enhance Transportation Options:
- Provide stroller-friendly buses and taxis with accessible seating.
- Offer … Read full answer
Source: https://hireabo.com/job/11_1_7/Destination%20Manager