Sample interview questions: Can you describe a time when you had to handle a guest’s request outside of your usual scope of duties?
Sample answer:
During my tenure as a Concierge at the Grand Excelsior Hotel, a discerning guest approached me with a unique request that extended beyond my conventional responsibilities. The guest, a renowned art collector, desired to acquire an exclusive painting from a private gallery known for its stringent access restrictions.
Understanding the importance of this request, I proactively reached out to my network and discovered that the gallery director was an acquaintance of a mutual friend. I leverage… Read full answer