Sample interview questions: Can you describe a challenging situation you faced while managing a destination and how you resolved it?
Sample answer:
Challenging Situation:
During the peak tourist season, a major attraction at our destination experienced an unexpected closure due to safety concerns. This resulted in a significant loss of revenue and disruption to planned itineraries.
Resolution:
- Immediate Action: Established an emergency response team to assess the situation and communicate with stakeholders.
- Collaboration and Communication: Reached out to local businesses, tourism operators, and media to provide timely and accurate information.
- Alternative Solutions: Developed alternative experiences and attractions to minimize the impact on visitors. We collaborated with businesses to offer discounts and promotions to compensate for the closure.
- Marketing and Crisis Management: Implemented a marketing strategy to reassure visitors and maintain a positive image of the destination. We emphasized the availability of alternative expe… Read full answer
Source: https://hireabo.com/job/11_1_7/Destination%20Manager