Sample interview questions: Describe your experience with managing reservations for guests attending sports or entertainment events.
Sample answer:
- Developed and implemented reservation strategies that maximized hotel revenue during high-demand periods, such as sports or entertainment events.
- Worked closely with event organizers to understand their specific needs and preferences, ensuring seamless coordination and a positive guest experience.
- Utilized revenue management systems to optimize room rates and availability, maximizing hotel profitability while maintaining a competitive position in the market.
- Managed a team of reservation agents, providing comprehensive training and ongoing support to ensure efficient and accurate reservation processing.
- Implemented reservation policies and procedures that prioritized guest satisfaction, en… Read full answer
Source: https://hireabo.com/job/11_0_11/Reservations%20Manager