Sample interview questions: Can you provide an example of a time when you successfully handled a last-minute change or request for a banquet or event in a hotel?
Sample answer:
As General Manager, I seamlessly managed a last-minute banquet request for a high-profile corporate event. Days before the scheduled date, the client requested a significant increase in the number of attendees, a revised menu, and a custom floor plan.
To address these changes, I promptly convened a cross-functional team, including banquet staff, culinary, and operations. We swiftly identified the necessary resources, such as additional tables, chairs, and catering equipment. The culinary team promptly adjusted the menu to accommodate the increased guest count while maintaining the desired culinary experience.
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