Sample interview questions: Can you describe your familiarity with hotel management systems and technology?
Sample answer:
Hotel Management Systems and Technology Expertise
As an experienced Hotel Administrator with a deep understanding of the hospitality industry, I am highly proficient in utilizing various hotel management systems and technologies. My familiarity includes both on-premise and cloud-based solutions, encompassing:
Property Management Systems (PMS):
- Opera PMS
- SAP HANA
- Maestro PMS
- Infor HMS
- Oracle Hospitality Opera Property Management System
- Micros Opera
Reservation Systems (CRS):
- Global Distribution Systems (GDS) such as Amadeus, Galileo, and Saber
- Online Travel Agents (OTAs) like Expedia, Booking.com, and Airbnb
- Hotel chain reservation systems
Revenue Management Systems (RMS):
- IDeaS Revenue Management
- Atomize Revenue Management
- Infor Revenue Manager
- Duetto Revenue Optimizer
Customer Relationship Management (CRM):
- Salesforce
- Oracle Siebel
- Microsoft Dynamics
Housekeeping Management Systems (HMS):
- Operto GuestRoom Management
- ALICE Software
- Innkeeper PMS
Asset Management Systems (AMS):