Sample interview questions: Can you provide an example of a time when you had to manage a hotel during a major crisis or natural disaster recovery process?
Sample answer:
- During Hurricane Irma in 2017, I was the Hotel Administrator at a resort in the Florida Keys.
- As the storm approached, I activated the hotel’s emergency response plan, which included securing the property, evacuating guests and staff, and coordinating with local authorities.
- Once the storm had passed, I led the recovery efforts, which included assessing the damage, coordinating repairs, and reopening the hotel as quickly as possible.
- I worked closely with insurance companies, contractors, and government agencies to ensure that the hotel was rebuilt to the highest standards and that all necessary permits and inspections were obtained.
- I also worked with the hotel’s marketing and sales team to develop and implement a strategy to attract guests back to the hotel once it reopened.
- Through my efforts, the hotel was able to reopen within six months of the storm, and it quickly regained its previous level of occupancy and … Read full answer
Source: https://hireabo.com/job/11_0_17/Hotel%20Administrator