Sample interview questions: How would you handle a situation where a passenger is displaying symptoms of a contagious illness during a flight?
Sample answer:
Handling Contagious Illness In-Flight
1. Assessment and Isolation:
- Approach the passenger discreetly and inquire about their symptoms.
- If symptoms are suggestive of a contagious illness, isolate the passenger in a secluded area, away from other passengers, with a face mask.
2. Notification and Communication:
- Inform the captain and cabin crew immediately.
- Notify the airline’s medical assistance team for guidance.
- Communicate the situation to passengers without causing undue panic.
3. Medical Assistance and Support:
- Provide basic medical supplies (e.g., first-aid kit, extra face masks).
- Monitor the passenger’s condition and administer prescribed medications if necessary.
- Arrange for medical attention upon landing if the passenger’s condition worsens.
4. Hygiene… Read full answer