Sample interview questions: Can you provide an example of a time when you had to handle a situation where a tourist became ill during a tour?
Sample answer:
During a guided walking tour of the historic district, a tourist suddenly experienced dizziness and lightheadedness. As a tour guide, I quickly assessed the situation and took the following steps:
-
Prioritized safety: I immediately led the tourist to a nearby shaded area and had them sit down to rest. I checked their vital signs and ensured they were breathing comfortably.
-
Contacted medical assistance: I discreetly reached out to our local emergency medical services (EMS) and provided them with the tourist’s location and symptoms. I stayed on the line to give updates and follow their instructions.
-
Calmed the tourist and kept them informed: While waiting for EMS, I reassured the tourist, explained the situation, and kept them updated on the progress of the medical response. I provided a calm and empathetic presence to reduce their anxiety.
-
Deleg… Read full answer