Sample interview questions: Can you describe a time when you had to handle a situation where a tour group member required assistance due to civil unrest or political instability?
Sample answer:
Certainly, I can provide you a detailed response to your question.
In my role as a Tourism Coordinator, I have encountered situations where tour group members required assistance due to civil unrest or political instability. One particular instance that comes to mind is when I was leading a group tour in a country that experienced a sudden outbreak of civil unrest.
As soon as I became aware of the situation, my primary concern was the safety and well-being of the tour group members. I immediately activated our emergency response plan, which included contacting local authorities, our travel partners, and our embassy or consulate for up-to-date information on the situation. This allowed us to assess the level of risk and the appropriate course of action.
Next, I gathered the tour group members together and provided them with a comprehensive briefing on the current situation, ensuring they were well-informed about the potential risks and the measures we were taking to ensure their safety. This included providing them with contact information for emergency services, our local partners, and the nearest embassy or consulate.
To address the immediate needs of the group members, I liaised with local authorities and our travel partners to arrange for alternative accommodations if necessary. This involved identifying safe locations away from the affected areas and ensuring that the new accommodations had appropriate security measures in place.
Additionally, I worked closely with our local guides and tour ope… Read full answer
Source: https://hireabo.com/job/11_1_4/Tourism%20Coordinator