Sample interview questions: How do you assess the accessibility of a destination for travelers with disabilities and implement necessary improvements?
Sample answer:
Assessing the accessibility of a destination for travelers with disabilities and implementing necessary improvements requires a comprehensive and inclusive approach. As a Tourism Management > Destination Manager, my role would involve evaluating various aspects of the destination to ensure it caters to the needs of all travelers, including those with disabilities.
Firstly, I would conduct a thorough assessment of the destination’s infrastructure, including transportation systems, accommodation facilities, tourist attractions, and public spaces. This evaluation would involve identifying potential barriers such as steps, narrow doorways, lack of ramps or elevators, and inaccessible restroom facilities. Additionally, I would consider the availability and adequacy of parking spaces for people with disabilities.
To gather more specific insights, I would engage in conversations and consultations with local disability organizations, advocacy groups, and individuals with disabilities. Their input and feedback would be invaluable in understanding the challenges they face when visiting the destination and identifying areas that require improvement.
In terms of transportation, I would assess the accessibility of public transportation options such as buses, trains, and taxis. This would involve evaluating the availability of wheelchair-accessible vehicles, the presence of ramps or lifts, and the training of staff in assisting passengers with disabilities. If necessary, I would work closely with transportation authorities to implement improvements such as increasing the number of accessible vehicles or providing better staff training.
Regarding accommodations, I would assess the accessibility features of hotels, guesthouses, and other lodging options. This evaluation would consider factors such as the presence of accessible entrances, elevators with Braille or tactile buttons, adapted bathrooms, and the availability of rooms specifically designed for people with disabilities. I would encourage accommodations to adopt universal design principles, ensuring that accessibility features are seamlessly integrated into their facilities.
Furthermore, I would evaluate the accessibility of tourist attractions and public spaces within the destination. This assessment would involve con… Read full answer
Source: https://hireabo.com/job/11_1_7/Destination%20Manager