Sample interview questions: How do you handle situations where adventure tourists have fear or anxiety related to specific activities?
Sample answer:
-
Acknowledge and Validate: Empathize with the tourist’s fear and acknowledge their concerns. Avoid dismissing or downplaying their feelings.
-
Calm and Reassure: Calmly explain the safety protocols and risk mitigation measures in place. Use clear and concise language, avoiding technical jargon.
-
Gradual Exposure: Suggest starting with a less challenging activity to build confidence and reduce anxiety. Gradually increase the intensity or difficulty as the tourist becomes more comfortable.
-
Provide Support and Encouragement: Stay close to the tourist, offering verbal and physical support during the activity. Encourage them to take breaks when needed and praise their progress.
-
Foster a Positive Environment: Create a supportive and encouraging atmosphere. Encourage group camaraderie and share stories of successful participants to inspire confidence.
-
Respect Boundaries… Read full answer
Source: https://hireabo.com/job/11_1_9/Adventure%20Tourism%20Guide