Sample interview questions: How do you handle situations where adventure tourists have concerns about the availability and accessibility of handicap-accessible facilities during the tour?
Sample answer:
- Empathize and Listen:
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Validate the tourist’s concerns, show empathy, and actively listen to their specific requirements.
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Gather Information:
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Collect details about the tourist’s disability and specific accessibility needs for the tour.
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Research and Plan:
- Research and gather information about handicap-accessible facilities in the tour area.
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Work with local tourism boards, hotels, restaurants, and attractions to find suitable options. Create a contingency plan in case certain facilities are unavailable.
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Communicate Clearly:
- Keep the tourist informed about the availability and accessibility of facilities throughout the tour.
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Clearly explain any limitations or challenges they may encounter.
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Provide Alternatives:
- If certain facilities are not accessible, offer alte… Read full answer
Source: https://hireabo.com/job/11_1_9/Adventure%20Tourism%20Guide