Sample interview questions: Can you describe a time when you had to handle a customer’s travel booking for a family vacation or reunion?
Sample answer:
- Handling a Large Family Vacation Booking:
- Assisted a family of 10 in planning their week-long trip to Orlando, Florida, for their annual family reunion.
- Secured discounted rates for accommodations, theme park tickets, and rental cars by leveraging industry connections.
- Created a detailed itinerary considering the family’s interests and preferences, including park hopping days, character meet-and-greets, and special dining experiences.
- Arranged transportation between the airport, hotel, and theme parks, ensuring smooth travel for the entire group.
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Provided 24/7 support throughout the trip, promptly addressing any queries or concerns the family had.
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Navigating a Multi-Generational Reunion Trip:
- Coordinated travel and accommodations for a multi-generational family reunion involving 25 people from different parts of the world.
- Identified suitable destinations that catered to the diverse needs and interests of the group, including activities for children, cultural attractions, and accessible accommodations.
- Negotiated group discounts for flights, hotels, and tours to make the trip cost-effective for everyone.
- Developed a comprehensive travel guide with detailed information about the destination, local customs, and emergency contacts.
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Offered constant assistance during the trip, ensuring all memb… Read full answer