Sample interview questions: Can you describe any experiences you’ve had in managing the resort’s equestrian or horseback riding activities?
Sample answer:
As a Resort Manager with a specialization in Tourism Management, I have had the opportunity to manage numerous equestrian and horseback riding activities within resorts. One notable experience was at a luxury resort located in a scenic countryside setting.
To begin, I implemented a comprehensive equestrian program that catered to guests of all skill levels, from beginners to experienced riders. This involved curating a diverse range of horseback riding options, such as guided trail rides, lessons for beginners, and even advanced riding clinics for more experienced riders. By offering a variety of activities, we ensured that all guests could enjoy and participate in our equestrian program.
To ensure the safety and well-being of both guests and horses, I established rigorous safety protocols and standards. This included providing helmets, safety vests, and appropriate footwear to all riders, as well as conducting thorough horse and equipment inspections. Regular training sessions were organized for the equestrian staff to ensure they were well-versed in emergency procedures, horse handling, and customer service.
Additionally, I focused on maintaining the health and welfare of the resort’s horses. This involved partnering with local veterinarians and farriers to provide regular check-ups, vaccinations, and hoof care. I also implemented a strict feeding regimen and monitored the horses’ overall well-being to ensure they were in optimal condition for riding activities.
To enhance the guest experience, I introduced unique offerings such as sunset trail rides and exclusive private rides. These personalized experiences created a memorable and exclusive element to our … Read full answer