Sample interview questions: Can you describe your experience in managing visitor experience loyalty or rewards programs?
Sample answer:
- Coordinated the launch and execution of a customer loyalty program that resulted in a 15% increase in repeat visitors and a 20% increase in revenue within the first year.
- Developed and implemented a rewards program that provided incentives for visitors to engage with the destination’s attractions, activities, and businesses, leading to a 30% increase in visitor engagement and a 10% increase in visitor spending.
- Conducted surveys and focus groups to gather feedback from visitors and identify areas for improvement in the visitor experience, resulting in a 90% satisfaction rating among visitors.
- Created and maintained relations… Read full answer
Source: https://hireabo.com/job/11_1_17/Visitor%20Experience%20Specialist