Sample interview questions: How do you handle the task of training staff members on proper food allergen awareness and communication?
Sample answer:
Training Staff on Food Allergen Awareness and Communication
1. Develop a Comprehensive Training Program:
- Outline clear training objectives and learning outcomes covering food allergen identification, cross-contamination prevention, and communication strategies.
- Use a combination of interactive presentations, hands-on exercises, and written materials.
2. Establish a Designated Food Allergen Manager:
- Appoint a staff member responsible for coordinating and overseeing food allergen training and communication.
- Provide specific training and resources to enhance their knowledge and skills.
3. Conduct Regular Training Sessions:
- Schedule mandatory training sessions for all staff, both new and existing.
- Include refresher courses to reinforce knowledge and address any changes in allergen management.
4. Utilize Visual Aids and Informational Materials:
- Display posters, fact sheets, and allergen reference guides in prominent locations.
- Provide laminated cards to staff with common allergen information for quick reference during guest interactions.
5. Implement a Standardized Allergen Identification System:
- Use color-coded containers, labels, and menus to clearly identify allergen-containing items and ingredients. Read full answer
Source: https://hireabo.com/job/11_2_4/Food%20Service%20Manager