Sample interview questions: Can you describe a time when you had to handle a conflict between different stakeholders or committees during a charity event catering and how you resolved it?
Sample answer:
During a charity event catering, conflicts between different stakeholders or committees can arise due to differing opinions, preferences, or misunderstandings. As a Catering Manager, I encountered such a situation during a charity event where there was a conflict between the event organizers, the venue management, and the volunteer committee responsible for the event’s logistics.
The conflict arose when the venue management insisted on implementing their own catering guidelines, which were quite restrictive and did not align with the vision and requirements of the event organizers and the volunteer committee. This conflict threatened to compromise the quality and success of the charity event.
To resolve the conflict, I took a proactive approach by organizing a meeting with all the stakeholders involved. During the meeting, I facilitated an open and respectful discussion, allowing each party to express their concerns and perspectives. I emphasized the common goal we shared, which was to make the charity event a resounding success and raise funds for the cause.
Next, I carefully listened to the concerns and suggestions of each stakeholder, ensuring that everyone felt heard and valued. I then presented a compromise proposal that aimed to address the concerns of both the venue management and the event organizers/volunteer committee. This proposal included suggestions such as modifying the venue’s guidelines to accommodate the event’s unique needs, while still adhering to any necessary regulations.
To further support my proposal, I provided evidence of successful similar events where the suggested modifications were implemented without compromising the venue’s policies or regulations. I also highlighted the positive impact that these changes could have on the overall success of the charity event, such as increased attendance, larger donations, and positive media coverage.
By presenting this well-reasoned and evidence-based proposal, I was able… Read full answer