Sample interview questions: How do you approach recommending wine options for customers with varying budgets?
Sample answer:
Understanding Customer Preferences and Budget:
- Engage in a brief conversation to ascertain the customer’s taste preferences, dietary restrictions, and budget range.
- Ask open-ended questions to gather information about their previous wine experiences, preferred flavors, and desired price point.
Tailoring Recommendations:
- Within Budget: Suggest wines that fit the customer’s budget by exploring different regions, varietals, and vintages. Highlight value wines that offer quality without breaking the bank.
- Beyond Budget: If the customer’s budget is flexible, introduce wines that may exceed their stated range but offer exceptional quality and value. Explain the reasons behind the recommendation and provide a cost-benefit analysis.
- Tiered Options: Present a range of wine options at different price points, allowing the customer to choose within their comfort zone or explore new possibilities.
Pairing Considerations:
- Accompanying Food: If the customer has ordered food, take into account the flavors and textures of… Read full answer