Sample interview questions: How do you approach suggesting wines for customers who prefer wines from lesser-known or emerging wine regions?
Sample answer:
- Listen and Understand:
- Begin by actively listening to the customer’s preferences, likes, and dislikes.
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Understand their openness to trying new and lesser-known wines.
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Explore the Region:
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Research and familiarize yourself with lesser-known wine regions, their unique characteristics, and notable wineries.
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Offer Context:
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Provide a brief overview of the wine region, highlighting its history, climate, and distinctive grape varieties.
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Suggest Options:
- Recommend specific wines from the chosen region that align with the customer’s preferences and the occasion.
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Consider factors like body, acidity, tannins, and flavor profile.
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Emphasize Quality:
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Assure the customer that even though the region may be lesser-known, the wines can offer excellent quality and value.
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Explain the Wine’s Unique Characteristics:
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Describe the wine’s color, aroma, taste, and how it compares to more familiar wines.
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Encourage Trying New Things:
- Gently encourage the customer to step outside their comfort zone and try something d… Read full answer