Sample interview questions: How do you handle situations where a customer wants to learn more about the aging potential of different wines?
Sample answer:
When a customer expresses interest in learning more about the aging potential of different wines, as a sommelier, my primary goal is to provide them with a comprehensive understanding of the topic. I would begin by acknowledging their curiosity and appreciation for wine, creating a welcoming and engaging environment for their learning experience.
Firstly, I would inquire about their level of familiarity with aging potential and assess their existing knowledge. This would enable me to tailor my explanation to their specific needs and ensure that I provide information at an appropriate level. I would use clear and concise language, avoiding technical jargon as much as possible, to make the topic accessible and understandable for the customer.
To explain the concept of aging potential, I would start by discussing the factors that contribute to a wine’s ability to age. This would include grape variety, region, winemaking techniques, and vintage variations. I would emphasize the significance of tannins, acidity, and sugar levels in determining a wine’s aging potential, as these elements play a crucial role in a wine’s development over time.
Next, I would provide examples of wines known for their aging potential, such as Bordeaux, Barolo, or vintage Ports. Explaining the specific characteristics of these wines and how they evolve over time would help the customer visualize the aging p… Read full answer