Sample interview questions: Are you familiar with different travel industry technology solutions and platforms?
Sample answer:
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Global Distribution Systems (GDS): Amadeus, Sabre, Travelport – These systems connect travel suppliers (airlines, hotels, car rental companies, etc.) with travel agents and online booking platforms, enabling real-time availability, pricing, and booking.
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Property Management Systems (PMS): OPERA, Micros Fidelio, Mews – These cloud-based or on-premises systems manage hotel reservations, room availability, guest check-in/check-out, and other hotel operations.
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Customer Relationship Management (CRM): Salesforce, Hubspot, Zoho – These platforms help travel businesses manage customer data, track interactions, and automate marketing campaigns.
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Online Booking Engines (OBEs): Expedia, Booking.com, Airbnb – These platforms allow customers to search, compare, and book travel arrangements directly online.
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Metasearch Engines (MSEs): Google Travel, Kayak, Skyscanner – These websites aggregate search results from multiple OTAs and airlines, providing customers with a comprehensive view of available travel options.
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Travel Management Companies (TMCs): American Express Global Business Travel, CWT, BCD Travel – These companies provide corporate travel management services, including booking, expense reporting, and travel policy compliance.
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Travel Expense Management (TEM) Systems: SAP Concur, Expensify, Chrome River – These s… Read full answer