Sample interview questions: Are you knowledgeable about local taxi services and transportation apps?
Sample answer:
-
Knowledge of Local Taxi Services:
-
Maintain a comprehensive list of reputable taxi companies, including contact details and estimated fares to popular destinations.
- Keep updated on the availability of accessible taxis for individuals with disabilities.
-
Be aware of any special taxi services, such as pet-friendly or luxury transportation.
-
Familiarization with Transportation Apps:
-
Stay informed about the latest transportation apps operating in the area.
- Understand the features and benefits of each app, such as real-time tracking, estimated arrival times, and payment options.
-
Be able to provide detailed instructions on how to use these apps to guests who may not be familiar with them.
-
Providing Clear and Accurate Information:
-
When recommending a taxi service or transportation app, provide guests with clear and accurate information, including approximate fares, expected wait times, and any necessary instructions.
-
If a guest has specific preferences or requirements, such as a child safety seat or a wheelchair-accessible vehicle, ensure that you convey this information clearly to the transportation provider.
-
Handling Complaints:
-
In the event that a guest experiences issues with a taxi service or transportation app, listen attentively to their conce… Read full answer