Sample interview questions: Have you ever faced any ethical dilemmas in your role as a travel insurance agent? How did you handle them?
Sample answer:
- Scenario 1:
A client wanted to purchase travel insurance for a trip to a country with a high risk of natural disasters. I knew that the policy would not cover any losses or damages caused by natural disasters, but the client was insistent on purchasing the policy.
How I handled it:
I explained to the client that the policy would not cover any losses or damages caused by natural disasters and that they would be better off purchasing a policy that specifically covers natural disasters. I also provided the client with information on how to stay safe while traveling to a country with a high risk of natural disasters.
- Scenario 2:
A client wanted to purchase travel insurance for a trip to a country with a high risk of political unrest. I knew that the policy would not cover any losses or damages caused by political unrest, but the client was insistent on purchasing the policy.
How I handled it:
I explained to the client that the policy would not cover any losses or damages caused by political unrest and that they would be better off purchasing a policy that specifically covers political unrest. I also provided the client with information on how to stay safe while traveling to a country with a high risk of political unrest.
- Scenario 3:
A client wanted to purchase travel insurance for a trip … Read full answer
Source: https://hireabo.com/job/11_4_10/Travel%20Insurance%20Agent