Sample interview questions: Have you ever had to handle a travel insurance claim for a customer who had to cancel their trip due to a work-related commitment?
Sample answer:
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Yes, I have handled several travel insurance claims for customers who had to cancel their trips due to work-related commitments.
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In one instance, a customer had purchased a non-refundable airline ticket and hotel reservation for a business trip to Europe. However, a few days before the scheduled departure, the customer’s employer informed them that the trip had been canceled due to a change in plans.
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The customer contacted me to file a claim with their travel insurance provider. I assisted the customer in completing the claim form and provided them with all the necessary documentation to support their claim.
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The insurance provider quickly processed the claim and reimbursed the customer for the cost of the airline ticket and hotel reservation. The customer was very grateful for the help I provided and expressed their satisfaction with the travel insurance policy.
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Another customer had purchased a travel insurance policy for a family vacation to the Caribbean. However, a few days before the s… Read full answer
Source: https://hireabo.com/job/11_4_10/Travel%20Insurance%20Agent