Sample interview questions: How do you handle situations where a tour group member becomes lost or separated from the group?
Sample answer:
1. Assess the Situation:
- Calmly determine the missing person’s last known location and the circumstances surrounding their disappearance.
- Communicate with the remaining group members to gather information and identify potential search areas.
2. Initiate a Search:
- Assign a designated team leader to coordinate the search effort.
- Divide the group into smaller search parties and assign specific areas to each team.
- Establish clear communication channels and checkpoints for reporting findings.
3. Use Technology:
- Employ GPS tracking devices or mobile apps to locate the missing person.
- Utilize social media or messaging platforms to broadcast the lost person’s description and location.
4. Contact Authorities:
- Notify local law enforcement, park rangers, or relevant authorities as soon as possible.
- Provide the authorities with a detailed description of the missing person and the location where they were last seen.
5. Provide Support to the Group:
- Reassure the remaining group members and keep them informed of the search progress.
- Offer counseling or emotional s… Read full answer
Source: https://hireabo.com/job/11_1_4/Tourism%20Coordinator