Sample interview questions: Can you explain your process for evaluating and selecting adventure travel guides or tour leaders?
Sample answer:
Evaluation and Selection Process for Adventure Travel Guides and Tour Leaders
1. Background Check and Credentials Verification
* Thoroughly review resumes, certifications, and references to verify qualifications, experience, and safety credentials. Look for certifications from reputable organizations such as Wilderness First Responder (WFR), Leave No Trace (LNT), or American Mountain Guides Association (AMGA).
2. Skills Assessment and Interview
* Conduct in-depth interviews to assess technical skills, leadership abilities, and customer service orientation. Test their knowledge of the destination, safety protocols, and emergency procedures. Role-play scenarios to evaluate their problem-solving and decision-making skills.
3. Field Observation and Reference Checks
* Observe potential guides in the field during actual adventures to assess their performance firsthand. Note their interactions with clients, ability to manage risks, and adherence to safety standards. Request references from past clients and industry professionals to gather independent feedback.
4. Physical and Mental Fitness Assessment
* Ensure that guides are physically and mentally capable of leading adventure trips. Assess their fitness levels, stamina, and ability to handle challenging… Read full answer
Source: https://hireabo.com/job/11_4_11/Adventure%20Travel%20Specialist