Sample interview questions: How do you handle situations where a customer wants to learn more about the winemaking process?
Sample answer:
Handling Curiosity About Winemaking:
- Actively listen and ask questions: Engage attentively with the customer, inquire about their interests and knowledge level, and tailor your response accordingly.
- Provide accessible explanations: Break down the complex process of winemaking into manageable concepts, using simplified language and visual aids if necessary.
- Share personal experiences: Relay stories from visits to vineyards or wineries to make the topic more relatable and engaging.
- Offer wine samples: If appropriate, offer small tastes of different wines to demonstrate the influence of varietal, terroir, and winemaking techn… Read full answer