Sample interview questions: How do you handle disputes or issues with vendors or suppliers related to travel services?
Sample answer:
Handling Disputes or Issues with Vendors or Suppliers
- Maintain Open Communication: Establish clear and regular communication channels with vendors and suppliers to promptly address any concerns.
- Document All Interactions: Keep detailed records of all communications, including emails, phone calls, and meeting notes. This provides evidence of the issue and helps establish a timeline of events.
- Investigate the Situation: Gather all relevant information and perspectives from both sides to objectively assess the dispute.
- Identify Root Causes: Determine the underlying causes of the issue and explore potential solutions to prevent recurrence.
- Negotiate Resolutions: Engage in constructive negotiations to find mutually acceptable solutions that meet both parties’ needs.
- Consider Alternative Options: If reasonable negotiations fail, explore alternative options, such as switching vendors or services, if necessary.
- Maintain Profe… Read full answer
Source: https://hireabo.com/job/11_4_12/Corporate%20Travel%20Planner