Sample interview questions: How do you handle food allergies and special dietary requirements in the food service industry?
Sample answer:
Handling Food Allergies and Special Dietary Requirements in the Food Service Industry
1. Establish Clear Protocols:
* Implement comprehensive allergen protocols that outline best practices for ingredient handling, food preparation, and customer communication.
* Train staff on allergen awareness, cross-contamination prevention, and emergency response procedures.
2. Maintain Transparent Communication:
* Clearly label all dishes and ingredients to inform customers about potential allergen sources.
* Provide detailed allergen menus that include specific item ingredients.
* Listen attentively to customer requests and clarify any dietary concerns.
3. Segregate Allergen-Free Zones:
* Dedicate specific areas of the kitchen and dining room to allergen-free food preparation and service.
* Use separate utensils, equipment, and work surfaces for handling potentially cross-reactive foods.
4. Implement Strict Cross-Contamination Control:
* Separate raw and cooked foods to prevent cross-contamination.
* Clean and sanitize work surfaces and equipment thoroughly after each use.
* Avoid storing allergen-containing ingredients near other foods.
5. Conduct Regular Training and Audits:
* Provide ongoing training for staff on best practices for handling food allergies.
* Conduct r… Read full answer
Source: https://hireabo.com/job/11_2_4/Food%20Service%20Manager