Sample interview questions: Describe a time when you had to handle a reservation request that required coordination with the food and beverage department. How did you ensure seamless service?
Sample answer:
- Organized a Detailed Event Itinerary:
-
Collaborated with the food and beverage team to create a thorough timeline, outlining the details of the reservation, number of guests, and specific menu requirements.
-
Conducted Pre-Event Meetings:
-
Arranged meetings with the food and beverage manager, chef, and service staff to discuss the specifics of the event, dietary restrictions, and any special requests the guests might have.
-
Ensured Proper Table Arrangements:
-
Coordinated with the banquet or restaurant manager to set up the tables and seating arrangements according to the guest count and preferences.
-
Managed Communication Channels:
-
Established open communication channels with the food and beverage department to ensure prompt responses to any inquiries or changes in … Read full answer
Source: https://hireabo.com/job/11_0_11/Reservations%20Manager