Sample interview questions: How do you handle clients who are hesitant or unsure about using travel agents instead of booking online?
Sample answer:
- Emphasize the Expertise and Knowledge of Travel Agents:
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Explain that travel agents undergo extensive training and possess the knowledge to navigate the complexities of travel, helping clients make informed decisions.
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Highlight the Personalized Service:
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Emphasize that travel agents provide personalized service, tailoring recommendations and itineraries to suit individual preferences and needs, ensuring a seamless and enjoyable travel experience.
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Convey the Value of Professional Advice:
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Describe how travel agents offer professional advice, ensuring clients avoid potential pitfalls, unexpected costs, or hassles during their trip.
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Clarify the Misconceptions about Cost:
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Address the misconception that booking through a travel agent is more expensive. Explain that many travel agents have access to exclusive deals and discounts not available to the general public, potentially saving clients money.
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Highlight the Convenience and Time-Saving Benefits:
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Describe how travel agents handle all aspects of the travel booking proce… Read full answer