Sample interview questions: How do you handle customer requests for travel arrangements that involve specific adventure or extreme sports activities?
Sample answer:
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Risk Assessment and Safety Measures:
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Evaluate the inherent risks associated with the specific adventure or extreme sports activity.
- Ensure the tour operator or activity provider adheres to strict safety protocols and has a comprehensive risk management plan in place.
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Provide detailed information about the safety measures and precautions that will be taken during the activity.
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Appropriate Certifications and Qualifications:
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Verify that the tour operator or activity provider possesses the necessary certifications, licenses, and qualifications to conduct the specific activity safely.
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Ensure the guides and instructors involved in the activity are properly trained, experienced, and certified.
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Health and Physical Requirements:
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Assess the physical demands and potential health risks associated with the activity.
- Inform the customer about any specific health conditions or physical limitations that may affect their ability to participate safely.
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Recommend undergoing a medical checkup or obtaining a doctor’s clearance if necessary.
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Detailed Itinerary and Briefing:
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Provide a detailed itinerary that outlines the sequence of events, including transportation, accommodations, meals, and the exact location of the activity.
- Conduct a thorough br… Read full answer