Sample interview questions: Can you describe a time when you had to handle a major setback during a catering event and how you resolved it?
Sample answer:
During a grand wedding reception, a power outage struck, plunging the venue into darkness just as the main course was being served. Amidst the initial panic, I swiftly devised a contingency plan:
- Mobilize Staff: I rallied our team into action, assigning them to escort guests to designated safe areas and distribute glow sticks for illumination.
- Communicate with Clients: I immediately contacted the wedding couple and their families to inform them of the situation and assure them of our commitment to resolve it promptly.
- Reprioritize Tasks: With power limited, we switched to manual operations and handheld lanterns. Food service resumed using a combination of chafing dishes and flashlights.
- Utilize Alternative Resources: I arranged for the use of portable generators from a nearby vendor, ens… Read full answer