Can you describe a time when you had to handle a difficult client request and how you fulfilled it?

Sample interview questions: Can you describe a time when you had to handle a difficult client request and how you fulfilled it?

Sample answer:

As a Catering Manager with extensive experience in handling diverse clientele, I have encountered numerous challenging client requests. One such instance stands out, where a high-profile client demanded a highly customized, low-carb, gluten-free menu for a formal event with over 500 guests.

Given the complexity of the request and the short timeframe, I meticulously planned the logistics and coordinated a collaboration between our executive chef and a registered dietician. We developed a bespoke menu that not only met the dietary restrictions but also maintained the culinary excellence expected at such an event.

To ensure impeccable execution, I personally supervised the kitchen and front-of-house operations during the event. Our team seamlessly delivered a flawless dining experience, exceeding th… Read full answer

Source: https://hireabo.com/job/11_2_5/Catering%20Manager

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