Can you describe a time when you had to handle a crisis situation during a catering event and how you managed it?

Sample interview questions: Can you describe a time when you had to handle a crisis situation during a catering event and how you managed it?

Sample answer:

During a high-stakes gala, an unforeseen power outage plunged the venue into darkness moments before serving the main course. Amidst the panic, I remained composed and swiftly assessed the situation.

First, I delegated my team to evacuate guests to a designated safe area, ensuring their well-being. The kitchen staff swiftly transferred perishable items to backup storage units to prevent spoilage.

Next, I coordinated with the venue staff to establish an emergency power source using generators. Simultaneously, I arranged for flashlights and lanterns to illuminate the pathways.

To maintain guest satisfaction, I devised a conti… Read full answer

Source: https://hireabo.com/job/11_2_5/Catering%20Manager

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