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- Describe a time when you had to handle a reservation request that required special arrangements or accommodations for guests with service animals. How did you ensure their needs were met?
- Can you explain your approach to managing customer feedback and implementing improvements?
- Can you discuss any strategies you have used to manage and resolve conflicts between guests with different reservation preferences within the same tour or travel group?
- How do you handle currency exchange and ensure clients receive the best rates?
- Describe your experience with managing reservations for guests attending trade shows or business exhibitions.
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