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- Describe a time when you had to handle a reservation request that required coordination with the food and beverage department. How did you ensure seamless service?
- Can you provide an example of a time when you had to manage a major crisis or reputation issue during an event marketing campaign? How did you address it?
- Can you discuss any strategies you have used to manage and resolve conflicts between guests with different reservation preferences within the same booking party?
- Can you explain your approach to crisis communication and managing public relations during an adventure travel incident?
- How do you handle situations where guests request changes or modifications to their reservations due to travel restrictions or visa issues?
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