Sample interview questions: How do you handle situations where a recipe or menu item receives negative feedback from clients or stakeholders?
Sample answer:
- Acknowledge the feedback promptly and professionally. Respond to the client or stakeholder in a timely manner, and let them know that you have received their feedback and appreciate them taking the time to share it.
- Listen to the feedback carefully and take it seriously. Don’t be defensive or dismissive. Instead, listen to what the client or stakeholder has to say and try to understand their perspective.
- Ask clarifying questions to get a better understanding of the feedback. This will help you to determine what the client or stakeholder specifically didn’t like about the recipe or menu item.
- Investigate the feedback to determine if there is a problem with the recipe or menu item. This could involve testing the recipe yourself, talking to the chef who prepared the dish, or consulting with other membe… Read full answer
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