Sample interview questions: How do you handle situations where a guest requests assistance with local area information or recommendations?
Sample answer:
-
Maintain a comprehensive knowledge of the local area: Study maps, brochures, and websites to gather detailed information about nearby attractions, restaurants, transportation options, and cultural events.
-
Personalize recommendations: Engage with guests to understand their interests and preferences. Offer tailored suggestions that align with their needs and desires.
-
Utilize hotel resources: Leverage the hotel concierge, tour desk, and other services to provide guests with a wide range of options and assistance.
-
Partner with local businesses: Establish relationships with local businesses, such as tour operators, restaurants, and attractions, to provide guests with exclusive deals and discounts.
-
Use technology: Implem… Read full answer
Source: https://hireabo.com/job/11_0_15/Assistant%20Hotel%20Manager