Sample interview questions: Can you provide an example of a time when you had to handle a high-pressure situation?
Sample answer:
One instance that readily comes to mind occurred during a bustling holiday season. Our restaurant was at capacity, with every table occupied and a steady influx of patrons waiting to be seated. In the midst of this chaos, a group of guests arrived, demanding immediate attention and a table for their large party.
Initially, I felt overwhelmed by the situation. However, I quickly composed myself and approached the guests with empathy and professionalism. I explained our current situation and offered them a brief wait time. To their credit, they were understanding and agreed to wait.
While they waited, I ensured they were comfortable and provided them with refreshments. I communicated with the kitchen staff to expedite their order and k… Read full answer
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