Sample interview questions: How do you handle situations where a customer wants to purchase wine from the restaurant to take home?
Sample answer:
- Verify the customer’s age and ensure they are of legal drinking age.
- Confirm the customer’s wine selection and quantity.
- Inform the customer of any corkage fees or other charges that may apply if they wish to consume the wine on the premises.
- Package the wine securely in a wine bag or box to prevent breakage.
- Provide the customer with a receipt and thank them for their purchase.
Additional tips to enhance the customer experience:
- Offer to assist the customer in selecting a wine that will complement their meal or occasion.
- Provide information abo… Read full answer