Sample interview questions: How do you assess the accessibility of a destination for travelers with limited mobility and implement necessary improvements?
Sample answer:
Assessing Accessibility
- Conduct a thorough destination audit: Identify physical, attitudinal, and cognitive barriers for travelers with limited mobility.
- Consult with local organizations: Collaborate with disability advocacy groups, transportation providers, and attractions to gather insights and recommendations.
- Use assistive technology: Employ web accessibility checkers, audio guides, and mapping tools to evaluate digital and physical accessibility.
Implementing Improvements
- Provide accessible transportation options: Offer wheelchair-accessible vehicles and designated parking spots, ensure accessible bus routes and train stations.
- Ensure physical accessibility: Install ramps, elevators, and accessible restrooms in attractions, accommodations, and public spaces.
- Train staff on disability etiquette: Empower employees to assist travelers with limited mobility with empathy, sensitivity, and respect.
- Provide assistive devices: Offer wheelchairs, mobility scooters, and hearing aids for loan or rental.
- Create accessible signage: Use clear, large fonts and symbols to guide travelers with visual impairments or cognitive … Read full answer
Source: https://hireabo.com/job/11_1_7/Destination%20Manager