Sample interview questions: Describe your experience with managing hotel banquet and event sales.
Sample answer:
- Led a team of 10 sales managers and 20 event coordinators in the planning, organization, and execution of over 500 banquets and events per year.
- Increased banquet revenue by 15% by implementing a new pricing structure and promotional strategy, and cross-selling hotel services such as catering, A/V, and room rentals.
- Developed and maintained relationships with key clients, including wedding planners, corporate event planners, and social organizations.
- Ensured smooth operations of all events by coordinating with various departments, including catering, housekeeping, engineering, and security.
- Provided superior customer service by resolving any issues quickly and efficiently, and by going above and beyond to meet the needs of clients.
- Successfully negotiated contracts with vendors to secure the best possible rates for services such as catering, entertainment, and décor.
- Implemented a comprehensive sales tracking system to monitor the performance of individual sales managers and event coordinators, and to id… Read full answer