Sample interview questions: How do you handle situations where guests request specific dietary accommodations or have food allergies?
Sample answer:
Handling Dietary Accommodations and Food Allergies:
- Establish clear protocols: Create detailed procedures for handling dietary requests and food allergies to ensure consistent service across the team.
- Train staff thoroughly: Educate staff on food allergies, common dietary restrictions, and proper handling and storage techniques.
- Communicate with guests effectively: Listen attentively to guests’ dietary needs and communicate these requests clearly to the kitchen and other relevant departments.
- Offer a wide range of options: Provide menu items that cater to different dietary preferences, including gluten-free, dairy-free, vegetarian, and vegan options.
- Accommodate special requests: Work with the kitchen to prepare specialized meals or modify existing dishes to accommodate specific dietary restrictions.
- Maintain a s… Read full answer
Source: https://hireabo.com/job/11_0_7/Guest%20Services%20Manager